TopView contains a robust notification engine supporting a wide variety of devices. This includes audible alarms, email, SMS/text, voice callout (VOIP/TAPI), pagers, and SNMP traps. If you need additional notification options, TopView allows you to write your own notification handler. Notification Messages can be fully customized to ensure that the delivered message is meaningful to each user. Many of TopView’s notification methods are bidirectional (email, SMS/text, voice callout), allowing the notification recipient to acknowledge the alarm and prevent escalation to others within the organization.